Effective Date: 29-April-2025

At Laaiboon.com, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address.

• Payment Details: We do not collect or store any credit/debit card information as all payments are made via Cash on Delivery (COD).

• Your payment is made directly to our courier partner at the time of delivery, and no online financial data is processed through our website.

• Order History & Preferences: For better personalization and customer support.

• Device & Usage Data: IP address, browser type, pages visited, and time spent on the site (via cookies and analytics).

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2. How We Use Your Information

We use your data to:

• Process and deliver your orders

• Improve your shopping experience

• Communicate updates and promotions (only with your consent)

• Respond to inquiries and customer service requests

• Prevent fraud and ensure website security

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3. Cookies & Tracking

Our website uses cookies to enhance your browsing experience and analyze traffic. You can manage or disable cookies via your browser settings.

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4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Trusted delivery and logistics partners

• Secure payment processors

• Analytics and marketing service providers (e.g., Google Analytics, Meta)

All partners are bound by confidentiality agreements and data protection laws.

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5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or loss. All transactions are SSL-encrypted.

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6. Your Rights

You have the right to:

• Access, update, or delete your personal information

• Opt-out of promotional emails at any time

• Request a copy of the data we hold about you

To exercise your rights, email us at privacy@laaiboon.com.

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7. Children’s Privacy

We do not knowingly collect personal data from children under 13 without parental consent. If you believe your child has provided us with personal information, please contact us immediately.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date.

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9. Contact Us

For questions about this policy or your data, please contact:

Laaiboon Customer Support
📧 Email: support@laaiboon.com
📍 UAE-based operations